Client Disclosure | Cienfuegos

At Cienfuegos Soulfire Healing, your privacy matters deeply. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, book services, or engage with my offerings.

Who I Am

This site is operated by me, Sabrina Cienfuegos, RTT® Practitioner and founder of Cienfuegos Soulfire Healing. I’m committed to honoring your trust and safeguarding your personal information with care and confidentiality.

Information I Collect

When you interact with this site, I may collect:

Your name, email address, and phone number (submitted through contact or booking forms)
Details relevant to your RTT® sessions, including intake information and client history
Payment information, which is processed securely through trusted third-party services
Technical data such as IP address, browser type, and website usage (via cookies or analytics tools)

How I Use Your Information

I use your information solely to:

Respond to your inquiries and communicate with you
Schedule and manage sessions and appointments
Send confirmations, reminders, or resource materials
Improve your experience on the website and refine the services I offer

I never sell, rent, or share your data with third parties—unless required by law or with your explicit permission.

Data Storage & Security

Your personal data is stored securely and accessed only by me or authorized platforms that meet high privacy and data protection standards. These include scheduling, payment, and email systems that use encrypted connections and password protection.

Your Rights

You have the right to:

Request access to the data I hold about you
Ask for corrections or updates to your information
Withdraw consent or request that your data be deleted
Reach out with questions or concerns about how your information is being used

To exercise any of these rights, please contact me at:

Email: cienfuegosheals@gmail.com
Phone: (312) 375-4954

Cookies

This site may use cookies to enhance functionality and improve your experience. You can disable cookies in your browser settings, but doing so may affect how the website performs for you.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted here, along with the new effective date, so you always know how your information is being used and protected.

Contact Me

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out to me, Sabrina Cienfuegos, at:

Email: cienfuegosheals@gmail.com
Phone: (312) 375-4954

Terms & Conditions – Cienfuegos Soulfire Healing
Effective Date: July 22, 2025

Hi and welcome! By booking a session with Sabrina Cienfuegos at Cienfuegos Soulfire Healing (Cienfuegos LLC), you agree to the following terms. Please read them so you know what to expect.

What We Offer

i provide Rapid Transformational Therapy® (RTT®), hypnotherapy, guided meditations, and other holistic services to support your emotional, mental, and physical wellness. Please note: RTT is not a replacement for medical or psychological care. I don’t diagnose or treat health conditions. Always speak with your doctor or therapist if you have any medical concerns.

Who Can Book a Session

You must be 18 or older to book a session. If you're under 18, you'll need written permission from a parent or legal guardian.

Your Responsibilities

To get the most out of your session, you agree to:

Be honest about your health and mental well-being.
Let me know about any medical conditions, medications, or diagnoses (RTT is not suitable for people with epilepsy or psychosis).
Get permission from your doctor or therapist if needed.
Follow through with post-session practices (like listening to your personalized recording).

Your Privacy

Everything you share is confidential and protected under Illinois state law and HIPAA where applicable.

Exceptions: I may need to share information if:

You are in danger of harming yourself or someone else
Abuse is disclosed involving a child, elder, or vulnerable adult
I receive a legal court order

Payments

A non-refundable deposit is required to hold your spot.
The full balance is due 48 hours before in-person and 24 hours before online sessions.
Special pricing or packages must be used within the agreed timeframe.
All fees are listed in USD and may change over time.

Cancellations & Refunds

Cancel at least 48 hours in advance (or 24 hours for Zoom) to avoid fees.
You’ll be charged 50% of the session fee if you cancel late.
You’ll be charged the full amount if you don't show up.
No refunds are available for completed sessions or digital products like audio recordings.
If I need to cancel, we’ll reschedule at no extra cost to you.

About Results

RTT has helped many people. Your results depend on your mindset, willingness, and commitment to follow through. Healing is a team effort.

Ownership of Materials

Any session materials or recordings I provide are for your personal use only. Please don’t copy, share, or repost them without written permission.

What to Expect During Sessions

Sessions start on time, so arrive a few minutes early or be in a quiet, distraction-free space online.
If you're late, your session time may be shorter.
Please be sober, grounded, and mentally present for the best experience.

Audio Recordings

If I give you a custom recording, it’s meant for your personal healing.

Important:

Never listen to it while driving or doing anything requiring full attention.
Do not share or post the file anywhere.

Testimonials & Photos

If you choose to share a testimonial, you give permission for it (and possibly your photo) to be used on my website or social media. You can withdraw your permission at any time in writing. If you'd rather not be photographed or mentioned publicly, just let me know in advance or note it on your intake form.

Limitation of Liability

By choosing to participate, you understand that you are responsible for your own well-being. Cienfuegos LLC and Sabrina Cienfuegos are not liable for any issues that may arise from using these services.

Legal Stuff

These terms are governed by the laws of Illinois, and any legal disputes will be handled in McHenry County.

Changes to These Terms

I may update these terms at any time. If anything major changes, you’ll be notified. By continuing to use our services, you agree to the updated terms.

Questions?

Email: cienfuegosheals@gmail.com
Phone: (312) 375-4954

Final Note:

All services are intended to support self-growth, personal empowerment, and emotional healing—not to replace medical or mental health treatment. Always consult a licensed healthcare provider for serious conditions.